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Conversational AI

Digital Innovation Conversational AI

Key Criteria for Scaling AI

No company can avoid AI. If AI is to increase competitiveness instead of ending in «pilotitis», a holistic approach is required. This includes a number of key ...

Digital Innovation Conversational AI

Think Big, Start Small – a Key Formula to AI Success

Companies that want to use AI successfully need to think about compliance, business value, and change management at an early stage. Stéphane Mingot, Head AI ...

Cybersecurity Conversational AI Digital Identities (IAM)

«You can't entrust everything to technology without worrying»

As digitalization progresses in Swiss companies, cyberrisks are also increasing. Stefan Dydak, Head of Security Consulting with Adnovum, shows how technology ...

A young woman standing at a desk and typing code into a computer
Digital Innovation Machine Learning (ML) Conversational AI

AIOps – A Powerful Tool off the GenAI Hype Radar

People in software engineering who speak of AI are usually referring to code assistants. When it comes to the verification and operation of software and ...

Digital Innovation Machine Learning (ML) Conversational AI

«There are different opinions about AI in software engineering»

The influence of AI is constantly growing – also in software engineering. How exactly does this transform the development process? Beat Fluri, CTO Adnovum, ...

A group of IT experts gathered around a laptop discussing the results of an LLM benchmark run
Digital Innovation Machine Learning (ML) Conversational AI

LLM Benchmarking: How to Find the Ideal Large Language Model for Your Needs

Choosing a large language model is no easy task. There are ways, however, to objectively measure the performance of the various available options: benchmarking ...

Conversational AI

Conversational AI for Enterprises: The Road to a New Customer Service

Conversational AI is a game changer for customer service. Learn about the key requirements that must be met to leverage successful and scalable conversational ...

A female customer service employee with a headset processing a customer query
Conversational AI

Conversational AI for Customer Service: An Appealing Transformation Push

Conversational AI offers a double benefit: It relieves contact centers and increases customer satisfaction. Although the transition is a challenge, it is an ...

Machine Learning (ML) Conversational AI

AI in Software Development: A Copilot, Not a Competitor

Highly qualified software developers are as hard to find as ever. With the support of AI, we can gradually ease this shortage. How this is already accomplished ...

A woman operating a touchscreen interface
Digital Solutions Digital Innovation Machine Learning (ML)

How to empower your employees with AI

Much has been said and written about the business case for AI and its boost to staff productivity. But what about the practical implementation of AI and its ...

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