Much has been said and written about the business case for AI and its boost to staff productivity. But what about the practical implementation of AI and its ...

The new normal, digital identities increasingly challenge the security posture of organizations. While traditional identity and access management is an ...

AI is disrupting industries globally, including the tech sector. As it promises higher productivity, better quality, and numerous other benefits, will we soon ...

AI is seen as a productivity booster in software development that opens up unimagined possibilities. The euphoria is dampened, among other things, by the issue ...

Ever since the emergence of ChatGPT and other sophisticated forms of generative AI in late 2022, speculations about their impact on the tech sector have been ...

Well-integrated conversational AI solutions ease the burden on contact centers and increase customer satisfaction. Adnovum has thus decided to further expand ...

Bots are maturing and thus becoming increasingly essential for companies. If they are to perform at their best for the benefit of customers and contact center ...

In May and June, clients of Adnovum and other interested parties had the opportunity to learn about core IT topics at live webinars. All recordings are now ...

Conversational AI brings many benefits for insurance companies: Thanks to automated live chats as well as chat and voicebots, efforts for employees are ...

Adopting effective IT solutions to stay competitive in today’s digitalized world is important, big data analytics lies at the heart of any organizations’...