On October 22, 2025, the new IFZ study «Digital Insurance Experience» was published. It analyzes the online presence of Swiss insurers on the basis of ten ...

Financial service providers that wish to retain their customers should adjust to their needs. A particularly suitable strategy is aligning with the customer’s ...

A study conducted by IFZ, Finnoconsult and Adnovum reveals which insurers are digitally top. A ranking with a few surprises in store.

In May and June, clients of Adnovum and other interested parties had the opportunity to learn about core IT topics at live webinars. All recordings are now ...

Conversational AI brings many benefits for insurance companies: Thanks to automated live chats as well as chat and voicebots, efforts for employees are ...