The solution
As one of the most prestigious universities in Europe, University of St.Gallen (HSG) in 2020 still had a user management setup that included many disconnected processes and manual steps. This wasted time for involved stakeholders and left sensitive user data exposed.
Prisca Hollenstein
IT Project Lead, University of St.Gallen
23K
user accounts managed
4 weeks
of manual work saved per year
9 months
until
go-live
A unified solution: the customized Enterprise IDM (One Identity) solution connects all relevant work processes
Security: passwords and sensitive data are encrypted in the database with a symmetrical key, which guarantees complete data security
Process automation: digitalization and automation of manual processes reduce work efforts and make task completion easier
Integration and handling: the system technology components can be easily integrated into the existing infrastructure
Productivity boost: more time for relevant tasks leads to an increase in work productivity
Following a strategic decision into the direction of automation, standardization and digitalization, there was no other way than to replace the software in place. After a detailed situation analysis, the University of St.Gallen commissioned us to design and implement their new solution.
The team consisting of HSG and Adnovum specialists had a very tight deadline to meet: The solution had to go live to accommodate the start of the studying semester in September. After 9 months of long workdays and nights, the new portal went live just in time.
But our collaboration with HSG is by far not over – next up is an update of their identity management webshop. We are thrilled that our project has turned into a long-term partnership.
«Adnovum not only delivered a product but accelerated change in our organization and IT systems. Our requirements were far from being simple, but together we made it work. Long hours and late nights included.»
Prisca Hollenstein
IT Project Lead, University of St.Gallen
The University of St.Gallen was founded in 1898 as a commercial academy during the heyday of the St.Gallen embroidery industry. Today, it is one of Europe's leading universities for management, economics, law, social sciences, international relations and computer science. The practice-oriented approach and integrative outlook characterize HSG's educational offering. The university is currently ranked 7th in the «Financial Times European Business School», making it one of the TOP 10 universities in Europe for the 8th year in a row.